Fraud & Security
First Commerce is your strongest ally in keeping your accounts and information secure.
As your financial advocate, we monitor retailer security breaches carefully on your behalf. If there appears to be a risk to your account, we will automatically replace your debit card for free.
Learn more about:
- Identity theft protection
- How to report lost or stolen ATM/debit cards, credit cards or checks
- How to report fraud
- How to report suspicious emails
- iAlerts! - instant email/text alerts about account activity
- SmartMoney online protection course: Through our FCCU Foundation, we also offer a free, short course on identity protection.
We recommend monitoring your accounts on an ongoing basis and reviewing your credit report annually to ensure your personal information has not been compromised.
New! Fraud Alerts by Text: As your financial partner for life, we’re committed to helping you guard against debit and credit card fraud. That’s why we’ve implemented Fraud Alerts by Text to notify you quickly if we detect suspicious card activity. Here’s how it works: 1) A Fraud Alert text will be sent to a mobile number on file with your account. The text will notify you of a suspicious transaction and include the transaction amount and merchant name. Your reply options are “Yes” or “No.” 2) If you authorized the transaction, reply “Yes” to confirm and continue using your card. 3) If you did not authorize the transaction, reply “No” to receive a follow up text with details about reporting fraud. In addition to providing timely fraud alerts, this new service gives you the power to verify transactions in real time and reduce the chances of your card being blocked unexpectedly.
Elder Fraud Prevention
Financial fraud against elders is on the rise. It is estimated by the Consumer Financial Protection Bureau (CFPB) that older Americans lose $2.9 billion annually to financial exploitation. Scammers and con artists target elders they perceive as having qualities that make them vulnerable. READ MORE
Protecting the Younger Generation from Fraud
Members of younger generations can also find themselves in a vulnerable position and susceptible to fraud. While they do not always have the extent of resources elders do, a young person who is victimized by fraud can suffer financial repercussions of fraudulent activity for many years. READ MORE
Tips to Avoid Online Shopping Scams
While many online sellers are legitimate businesses, unfortunately scammers can use the anonymous nature of the internet to take advantage of unsuspecting shoppers. At First Commerce, we believe in empowering you with tools and information to help you protect your financial information. READ MORE
Protect Yourself from Fraud
Avoiding scams requires constant attention. Spam made up over half of email traffic in 2018. Spam phone calls increased 25% in 2018 when compared to the previous year and are forecasted to make up over 50% of phone calls in 2019. There were tens of thousands of internet scams in 2018. And the numbers continue to grow because unfortunately they work. READ MORE
Beware of Job Scam Warning Signs
According to the Better Business Bureau, 14 million people are caught up in unemployment scams every year. To protect yourself from becoming a victim, it’s important to be aware of possible warning signs. Even for sophisticated job seekers, it can be hard to tell the difference between a scam and a genuine offer. READ MORE
Avoid Card Fraud at Gas Pumps
Just over a year ago, people reported losing more than $1.9 billion to fraud according to the Federal Trade Commission. First Commerce wants to empower you with the tools and tips to protect yourself from fraud. As the summer season heats up and more people are expected to travel by car, that means increased usage of debit and credit card payments at the gas pump. READ MORE
In 2020, ransomware inflicted damages of over $20 billion worldwide according to the Cyber Crime & Security website. Cybercriminals have become increasingly sophisticated in recent years with ransomware attacks, crafting them uniquely for each target. With technology and the internet being an integral part of daily life, it’s important to understand potential risks and how to protect yourself from becoming a victim. READ MORE
