Bank Safe. Stay Empowered.
At First Commerce, we're here to make sure you have access to the financial services and solutions you need in a safe way. Most of our lobbies are open and following CDC safety guidelines by admitting fewer visitors inside the financial centers to allow for appropriate physical distancing. You may schedule an appointment online to receive priority service for lobby visits. Our Tallahassee Summit East lobby remains closed for now.
For your safety and convenience, we also offer remote banking options through our Video Tellers and ATMs in the drive thrus (cash/deposit checks, withdrawals, loan payments, transfers). Our bank-by-phone service, Member Account Line, and Digital Banking are other convenient options available to you 24/7. We remain committed to protecting the health and safety of our members and our team members. That's a financial partner you can count on!
We’re Taking Precautions.
First Commerce has put a great deal of thought into preparing our lobbies for your visit and our team members will be taking the following safety precautions as we reopen.
- Team Member Safety. Member-facing employees will wear masks during business hours. Plexiglass shields have been installed at work stations and team members will frequently hand sanitize or wash their hands throughout the business day.
- Cleaning. We have increased our cleaning efforts and continue to disinfect high-touch surfaces and member service supplies throughout the day.
- Limiting the number of members in our lobbies.
- Requesting team members NOT enter if they feel symptomatic or have been around anyone who may have been symptomatic.
We want to make this transition as safe, easy and convenient as possible. We look forward to continuing to serve you.
Serving Our Members
First Commerce wants to empower our members with the tools and resources to continue accessing their day-to-day banking needs without interruption while keeping both our members and team members healthy.
Remote Banking Options
First Commerce provides secure convenient access anytime, anywhere with our remote and contactless banking options.
- Member Account Line (bank by phone) and Digital Banking services let you check balances, transfer funds, and make payments any time.
- Locate surcharge-free ATMs near you through our nationwide Accel network.
- Download the Apple Pay or Google Pay app and connect your First Commerce debit or credit card for contactless payments.
We understand that your business may be facing unexpected financial challenges during these trying times. Speak with a member of our Business Services team to find out more about options that may be available to assist you. If you received funding through First Commerce for the Payroll Protection Program, visit our web page for updates and information.
Supporting Our Communities
As an initial response, First Commerce launched an initiative to start a wave of support for locally owned businesses in the communities we serve. Under the #LocalStrong initiative, First Commerce will distribute more than $4,000 among more than 150 team members to spend with local businesses in their community. READ MORE about our #LocalStrong initiative on our dedicated web page.
Connect with us on social media for #LocalStrong updates and engagement.
At First Commerce, we understand that COVID-19 has created uncertainties among members of our community. We are sharing the resources below to help you keep up-to-date on the spread of the COVID-19 virus and the impact.
Missed our previous emails covering remote banking options, the safety precautions were taking in our Financial Centers, and a warning about the latest fraud attempts to capitalize on fear? Catch up on the latest communication to our members as we respond to the COVID-19 crisis.
Most Recent Email - Opt-In to Pause Your First Commerce Home Loan Payment April 17, 2020
Important Details About Business Loan Deferrals April 17, 2020
Important Message for PPP Applicants April 17, 2020
IRS to Begin to Issue Stimulus Payments on April 15 April 14, 2020
FLA & GA Stay-At-Home Order April 02, 2020
Tallahassee Curfew March 24, 2020
Tallahassee Lobby Closures March 19, 2020
Marianna Lobby Closures March 19, 2020
Thomasville Lobby Closures March 19, 2020
Valdosta Lobby Closures March 18, 2020
Financial Relief - Waiving Fees March 17, 2020
Power of Prevention March 13, 2020
*ATM fees: Please note that any fees charged by the financial institution that owns the ATM will apply. iEarn!, iEarn!50+, and MyWay checking automatic surcharge refunds still apply.
** Call Center fees: Fee waiver does not apply to loan payments from other financial institutions
FIRST MORTGAGES: If you need assistance with your mortgage, please contact us.