Contact Us
As your financial partner for life, we strive to give you the best possible service – and we want to hear from you! No matter what you need, there are several ways to contact First Commerce.
If you would prefer to get help in person, please visit one of our locations to speak with our friendly local financial experts.
Looking for information on our site? Feel free to check our Frequently Asked Questions or search our site. Can’t find what you’re looking for? Email us (FCCUMemberServices@FirstCommerceCU.org) to let us know so we can serve you better in the future.
Already a member? Find helpful information on our Manage My Accounts page.
Member Service
Call a representative or check your account by phone
Call our Contact Center at 850.488.0035 or 1.800.533.5772 to speak with a member service representative. Representatives are available 7:30 a.m. to 6:30 p.m. Monday-Friday and 9 a.m. to 1 p.m. Saturday.
Try our new automated digital assistant! Simply send a text and get answers to simple questions about products and services, as well as digital banking features, hours, locations, and more. Send a text message to 850.617.1614 and our digital assistant will respond right away.
Get help online
For specific account-related issues or questions, please log in to Digital Banking to send us a secure message.
For general questions, please email us.
Visit a representative
Stop by one of our 15 locations in Tallahassee or Marianna, Fla., or Thomasville, Valdosta, Nashville, Adel and Ray City, Ga.
Send a FAX
Our fax number is:
850.922.4697
Send mail
Our mailing address is:
First Commerce CU
P.O. Box 6416
Tallahassee, FL 32314
Social Media
Connect with us on social media for updates and to engage with us.
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