Contact Us

As your financial partner for life, we strive to give you the best possible service – and we want to hear from you! No matter what you need, there are several ways to contact First Commerce.

If you would prefer to get help in person, please visit one of our locations to speak with our friendly local financial experts.

Looking for information on our site? Feel free to check our Frequently Asked Questions or search our site. Can’t find what you’re looking for? Email us (FCCUMemberServices@FirstCommerceCU.org) to let us know so we can serve you better in the future.

Already a member? Find helpful information on our Manage My Accounts page.

Member Service

 

phone icon

Call a representative or check your account by phone

Call TeliBranchLIVE! at 850.488.0035 or 1.800.533.5772 to speak with a member service representative. Representatives are available 9 a.m. to 6:30 p.m. Monday-Friday and 9 a.m. to 1 p.m. Saturday.

online icon 

Get help online

For specific account-related issues or questions, please log in to iBranch! Digital Banking to send us a secure message.

Log In to iBranch! ›

For general questions, please email us.

Email Us ›

 

visit rep icon

Visit a representative

Stop by one of our 12 locations in Tallahassee or Marianna, Fla., or  Thomasville or Valdosta, Ga.

View Our Locations ›

fax icon

Send a FAX

Our fax number is:
850.922.4697

send mail icon 

Send mail

Our mailing address is:               
First Commerce CU
P.O. Box 6416
Tallahassee, FL  32314

Report Account and Card Fraud